Before you open an account on t998, these terms set out what we expect from you and what you can expect from us — covering account access, wallet transactions via Rocket and Upay, and how we handle disputes. Access to t998 depends on your local law and eligible regions.
Account Holder Obligations
Wallet & Transaction Rules
Jurisdiction-Dependent Access
Live casino and slots
POLICY POSTURE
How These Terms Apply to Your Account
These terms form the agreement between you and t998 when you register and use our platform. By creating an account, you confirm that you have read and accepted every clause here. We may update these terms when our services change; we will notify you through your registered account before material changes take effect, and continued use after that notice counts as acceptance. Access to t998 is subject to the laws of your jurisdiction. We do not represent that the platform is available or lawful in every region. It is your responsibility to check whether using t998 is permitted where you are located. If local law restricts online gaming or wagering, you must not register or continue using the account. Transactions processed through Rocket and Upay are governed by the terms of those payment services in addition to ours. We are not liable for delays or failures caused by those providers. Any deposit or withdrawal you initiate through your account wallet is subject to the limits and verification steps shown in your account panel at the time of the transaction. Keep your login credentials secure; you are responsible for all activity on your account until you notify us of unauthorised access through our published support route.
Rocket wallet transactions
Upay payment processing
Account wallet limits
Jurisdiction check required
TERMS COVERAGE
What These Terms Cover and What They Do Not
Account Access
These terms govern how you register, log in, and maintain your t998 account. Eligibility depends on your age, location, and compliance with local law. We reserve the right to suspend or close accounts that breach these conditions.
Wallet Transactions
Deposits and withdrawals made through your account wallet — including via Rocket and Upay — fall under these terms. Transaction limits, verification requirements, and processing steps are shown inside your account and may change with notice.
Site Content
Game content supplied by our studios — PG Soft, Microgaming, Bigtime Gaming, and Joker — is covered by these terms for access and fair-use purposes. Individual game rules are displayed within each title and form part of your session agreement.
Third-Party Services
Payment providers, mobile network operators, and any external service you connect to your account operate under their own terms. t998 is not responsible for the conduct, availability, or policies of those third parties.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
You have several practical rights regarding your account and the data we hold. You can request a record of your transaction history directly from the account history section — the log covers deposits, withdrawals, and session activity. If any personal detail on your account is incorrect, you can update it through the account settings page; for changes that require identity verification, follow the steps shown there and contact support if the process stalls. If you believe a transaction was processed in error, raise a dispute through our support channel within the timeframe stated in your account terms. We will review the record and respond through the same channel. You may also request account closure at any time by contacting support; pending balances will be settled according to the withdrawal process shown in your wallet before closure is finalised.
Review Your Records
Open the transaction history tab in your account to see a full log of deposits, withdrawals, and session activity. No separate request is needed for standard history.
Correct Account Details
Update name, contact, and payment details in account settings. Steps requiring identity verification are shown inline; follow them or contact support if you get stuck.
Raise a Dispute
Contact us through the published support route within the dispute window stated in your account terms. Include your transaction reference so we can locate the record quickly.
Request Account Closure
Send a closure request via support. We will process any remaining wallet balance through your linked Rocket or Upay account before the account is deactivated.
CONTACT ROUTES
How to Reach Us About These Terms
Live Chat
Open the chat widget from any page while logged in to reach our support team. Use this route for account access questions, transaction disputes, and terms clarifications.
Email Support
Send your query to the support address listed on the Contact page. Include your account reference and a clear description of the issue so we can respond without needing follow-up.
Help Centre
The Help Centre on t998 covers common account, wallet, and terms questions with step-by-step answers. Check there first — many terms queries are resolved without waiting for a reply.
HOW WE HANDLE DATA
Data, Cookies, Security and Policy Changes
Account Data & Retention
We hold the personal and transaction data you provide for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold by contacting support through the published route.
Cookies & Site Tracking
t998 uses cookies to keep your session active, remember your preferences, and measure how the site performs. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.
Account Security
Your account is protected by the login credentials you set. We recommend using a unique password and not sharing access. If you suspect unauthorised activity, contact support immediately so we can review the account log and act.
Policy Update Process
When we update these terms, we post the revised version on this page and notify you via your registered account. The effective date at the top of the page tells you when the current version came into force. Contact support if you have questions about any change.
TERMS FAQ
Common Questions About These Terms
Do these terms apply to me if I am in Bangladesh?
Access to t998 depends on your local law and eligible regions. If online gaming is permitted where you are located, these terms apply to your account from the moment you register. It is your responsibility to confirm that use is lawful in your jurisdiction before opening an account.
How will I know if the terms have changed?
We will notify you through your registered account before any material change takes effect. The updated version will also be posted on this page with a revised effective date. Continuing to use your account after the notice period counts as acceptance of the new terms.
Can I get a copy of my transaction history?
Yes. Open the transaction history section inside your account to view a full log of deposits, withdrawals, and session activity. The log is available at any time without a separate request to support.
What happens to my wallet balance if I close my account?
Any remaining balance in your account wallet will be processed through your linked payment method — Rocket or Upay — before the account is deactivated. Contact support to start the closure process and confirm the withdrawal steps shown in your wallet.
Who do I contact if I think a transaction was processed incorrectly?
Raise a dispute through our live chat or email support route. Include your transaction reference and the date of the transaction. We will review the account record and respond through the same channel within the timeframe stated in your account terms.
Are the game studios covered by these terms?
Game content from PG Soft, Microgaming, Bigtime Gaming, and Joker is accessible through your t998 account and falls under these terms for access and fair-use purposes. Individual game rules are displayed within each title and form part of your session agreement when you start a round.